Appointments can either be conducted by telephone or face to face. Each appointment is 15 minutes. If you have a lot to discuss please ask to see if a double appointment is available. As continuity of care is really important, please ask to talk to or see your ‘usual’ doctor if possible.
- Routine appointments - for routine matters. Some doctor and nurse practitioner appointments are available up to two weeks in advance. Nurse and HCA appointments are available up to 6 weeks in advance.
- Emergency appointments - for when you need to see or talk to a doctor or nurse practitioner within 24 hours. For problems that cannot wait. We also have some ‘same day’ phlebotomy appointments available.
Training and Research
From time to time you may be asked for consent to have medical and nursing students observe your consultation or to take part in research. This is of course always optional. On occasion your notes may also be used in research but all personal details are removed.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you are running late please call and let us know as soon as possible. If you are late for your appointment the doctor or nurse may not be able to see you. If you miss your appointment we will write to you to explain that persistent missing of appointments will result in removal from our practice list.