We are very excited that the SWIFT PCN COVID vaccination site will go live in the Knowle West Health Living Centre from Friday 15th January 2021

We know patients are very keen to get their jab but please wait until you are invited to book an appointment by your practice

Please do not phone your practice or come to the Healthy Living Centre as this will delay our booking process – we will be working very hard to get all our patients aged 80 or over jabbed next week!

Thank you to all the SWIFT practices, the Healthy Living Centre , the CSU IT department and NHS property services who have all worked so well together to get the site up and running in such a short time.

If you have a positive COVID test and are struggling with your symptoms, please use the leaflet below for advice on what actions to take:

  COVID advice leaflet

If you are waiting for a hospital appointment, please use the link below for more information:

Waiting for your hospital care | NHS Bristol, North Somerset and South Gloucestershire CCG (



Appointments can either be conducted by telephone or face to face. Each appointment is 15 minutes. If you have a lot to discuss please ask to see if a double appointment is available. As continuity of care is really important, please ask to talk to or see your ‘usual’ doctor if possible.

  • Routine appointments - for routine matters. Some doctor and nurse practitioner appointments are available up to two weeks in advance. Nurse and HCA appointments are available up to 6 weeks in advance.
  • Same day appointments - for when you need to see or talk to a doctor or nurse practitioner within 24 hours. For problems that cannot wait. We also have some ‘same day’ phlebotomy appointments available.

    GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact your practice.


Training and Research

From time to time you may be asked for consent to have medical and nursing students observe your consultation or to take part in research. This is of course always optional. On occasion your notes may also be used in research but all personal details are removed.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you are running late please call and let us know as soon as possible. If you are more than 10 minutes late for your appointment the doctor or nurse will not be able to see you. If you miss your appointment we will write to you to explain that persistent missing of appointments will result in removal from our practice list.

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