We collect and hold data about you for the purpose of providing safe and effective healthcare

Your information may be shared with our partner organisations to audit services and help provide you with better care

Information sharing is subject to strict agreements on how it is used

We will only share your information outside of our partner organisations with your consent*

If you are happy with how we use your information you do not need to do anything

If you do not want your information to be used for any purpose beyond providing your care please visit https://www.nhs.uk/your-nhs-data-matters/

You can discuss objecting to the sharing information with other health care providers by contacting us. We will let you know if this limits your treatment options.

Our guiding principle is that we are holding your information in the strictest confidence

For more information about our partner organisations and how your data is used please see the privacy notice below or ask at reception

*Unless the health & safety of others is at risk, the law requires it or it is required to carry out a statutory function

Privacy Notices:

Patient Privacy Notice - July 2026.docx

Privacy Notice for Patients aged between 13-16 - March 2026.docx

Easy Read Privacy Notice March 2026.docx

ICO Certificate.pdf

AI Scribe use in General Practice

This explainer covers AI scribe technology – also known as Ambient Voice Technology (AVT). It is designed to give patients the ability to give informed consent for the use of AVT in their care.

What is an AI Scribe?

An AI Scribe listens to conversations between people and takes notes. It uses Large Language Model (LLM) technology to create a good quality summary of the conversation with accurate health terminology. Good quality AI scribes meet NHS data protection standards. They are also designed to listen to medical discussions and identify important information while ignoring information which is not relevant. The AI-produced notes are then checked by a human, before being used to support your health and care needs.

Examples of how AVT is being used in your General Practice include:

- Taking notes during a consultation between a GP and a patient

- Using notes from a consultation to create a patient referral letter

- Taking notes when a clinician conducts a home visit or visits a care home to talk to a resident

- Taking notes when a pharmacist calls a patient on the phone to discuss their medication

- Taking notes when a patient is called on the phone to discuss their long-term condition(s)

- Taking notes during General Practice team meetings to help the staff work more efficiently together

- Taking notes during other non-medical conversations with patients such as patient complaints

Which AI Scribe tools are used?

General Practices are advised to only use AI scribe tools that appear on the NHS Ambient Voice Technology (AVT) Registry. 

Further information can be found here:

AVT patient explainer.pdf

Further information can be found at Heidi Health

 For more information please see link below:

 General Practice Data for Planning and Research: GP Practice Privacy Notice - NHS Digital

GP Surgeries are automatically enrolled into this data collection process.

NHS Digital is collecting personal data from General Practices on an ongoing basis to identify patients registered at General Practices who may be more at risk of getting seriously ill with COVID-19, and who would be potentially eligible for treatment should they contract COVID-19.

The data collected will be analysed and linked with other data NHS Digital holds to identify a list of potentially eligible patients.

For more information, please see the link below:

COVID-19 response transparency notice